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  • How do I add a new question and answer?
    Follow the following steps to add new FAQs: Click the 'Manage questions' button From your site's dashboard, click 'Add question' and add a new question and answer Each new question must be assigned to a category Then click on 'Save' and then on 'Publish'. You can always edit your questions and answers, change the order and select other categories.
  • Can I add an image, video, or gif to my questions?
    Yes. To add media you need to follow these steps: Go to the app settings Click on 'Manage questions' Create or select the question you want to add media to When editing your reply, click on the video, image or GIF icon Add media from your library and click 'Save'.
  • How can I edit or delete the title?
    You can customize the title of the FAQ in the layouts. If you don't want to display the title, you can easily disable it under 'Information'.
  • What are frequently asked questions?
    Frequently asked questions can be used to quickly answer general questions about your business, such as 'Where can products be shipped?', 'What are the opening hours?', or 'How can I book a service?'. FAQs make it easy for people to navigate your site and improve your site's SEO.
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